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Waiting on your teamReview requestMohammed S.Dental cleaning · Tomorrow · 16:30
WhatsApp reception for your business
From a customermessage to yourteam’s decision
Mujawib is a WhatsApp reception assistant. It answers customer questions from your business information and hands conversations that need a person to your team. With Mawid, it offers available times and prepares booking requests for your team to approve.
Your information is the source · bookings require your team’s decision
A
Al Noor Dental ClinicWhatsApp connected
Booking requests
1 requestNo requests are waiting for a decision
Control room
What your team needs today, in one screen
Decisions first, then appointments, then conversations. Every state has an owner and a next step.
Mujawib
Al Noor Dental ClinicSunday 10:42 · Riyadh
WhatsApp connected
What your team needs today
Decisions and follow-ups first, then today's appointments.
Decisions required
3
Needs follow-up
2
Waiting on the customer
5
Today's appointments
9
Waiting on your team
Ordered by urgency and time
More requests with the same priority+1
Today's appointments
Next four appointments
Sara A.Dental cleaning · WhatsApp
ConfirmedKhalid D.Consultation · Manual
ConfirmedMunira H.Cosmetic filling · WhatsApp
Waiting on the customerAbdullah M.Teeth whitening · WhatsApp
ConfirmedConversation state
19 open conversations
- With the assistant
- 12
- With your team now
- 2
- Waiting on the customer
- 5
Why Mujawib?
It answers from your business information and transfers what needs a decision to your team.
Always-on WhatsApp reception
After hours, Fridays and public holidays
Answers from your information
It stays inside the version you published
- Services
- Prices
- Hours
Stops at the human decision
Medical question outside approved informationWith the team
It transfers the message and context to your team
4
Activity summary
- Handled by Mujawib alone
- 2
- Booking requests
- 1
- Transferred to your team
- 1
From request to appointment
Keep every booking request in view
With Mawid, Mujawib offers available times from your schedule, prepares the booking request for your team, and only sends confirmation after approval.
Customer message
A WhatsApp request
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Hi, I need a cleaning tomorrow afternoon.
Understand the requestDental cleaning
Mujawib prepares the decision
It understands the request and uses approved business information
Business dataDental cleaning · 250 SAR · 30 min
Available times
16:0016:3017:00
Booking requestMohammed S.Tomorrow · 16:30
Team decision
Approve or decline
Waiting on your teamWaiting on your team
Mujawib does not confirm the appointment before your team decides.
Business data
Your business information stays under your control
Edit services, prices, hours and reply tone, review the change, then publish it.
Mujawib
Al Noor Dental ClinicSunday 10:42 · Riyadh
WhatsApp connected
Business data
Update your business information in one place
ServicePriceDuration
Dental cleaning250 SAR30 min
Teeth whitening850 SARDraft60 min
Cosmetic filling300 SAR45 min
Consultation100 SAR20 min
Getting started
We prepare Mujawib with your team before launch
We gather your business information, set the boundaries, and review realistic conversations with you.
Gather the facts
Services, prices, hours and branches.
Set the boundaries
What Mujawib answers and what moves to your team.
Review and launch
A realistic test, then launch and ongoing tuning.
Questions before you start
Read the privacy policyPlans
Choose what fits the way you operate
Radd answers business questions and hands conversations to staff; Mawid includes Radd, offers available times, and prepares booking requests for staff approval; Furuu includes Mawid and runs each branch with its own services, prices, hours and team.
Launch offer: the first month is free within a total three-month commitment.
Radd
For business questions and a clear handoff to your team
SAR 390
300 conversations the assistant handled / month
then SAR 1.90 per conversation
Questions and human handoff — booking preparation is not included- Answers prices, services and opening hours
- Answers common questions from your own information
- Replies at any hour: after close, Fridays, holidays
- Anything outside its limits goes to your team
- Conversations dashboard, and you can take over any thread
- Edit your services, prices and hours from your dashboard
Mawid
Includes Radd and prepares booking requests for team approval
SAR 690
600 conversations the assistant handled / month
then SAR 1.60 per conversation
Includes Radd, offers times, and prepares the request for team approval- Everything in Radd
- Offers available times from your own schedule
- Prepares the booking request; nothing is confirmed until your team decides
- Reminds the customer of an approved appointment
- Calendar built from your hours and closures, with manual booking
- A monthly report with numbers from your own work
Furuu
For operating branches with independent services and hours
SAR 1,490
1,200 conversations the assistant handled / month
then SAR 1.55 per conversation
Independent setup per branch- Everything in Mawid
- Multiple branches, each with its own name, address and timezone
- Services and prices assigned per branch
- Hours, closures and team schedules per branch
- A higher conversation allowance
- Priority response from us, and a monthly review with you
Usage details
One conversation covers a customer's exchange with the assistant across 24 hours.
Conversations your team takes over are not counted.
Going a little over your plan does not cut the service off.
No setup fee. Onboarding and ongoing tuning are part of the subscription.
Let every message reach the right next step.
Tell us how your team receives customers today, and we’ll show you how Mujawib fits that operation.